I was part of the team of designers working on the software experience for Sky Glass, a streaming TV launched in the UK in 2021.

Some Glass case studies include:

🔎 Search
Improving and updating the content Search experience on Glass, and exploring how we could improve the functionality of the page iteratively.

⌨️ A system-wide keyboard
Researching, designing and building a much-needed modular keyboard to support projects across the UI, including Search and sign-ins.

⌨️ Picture-in-picture calling and co-watching
Defining an experience for watching TV with others – including the persistant interaction experience, privacy obligations and Zoom integration. This isn’t currently live due to some restrictions on information sharing, but I hope to add it soon.

In my role at Sky I…

✨ Crafted meaningful experiences across our digital products — from TV to Mobile

🔍 Scoped challenges and led research to uncover user needs and shape direction

🧭 Took the lead on projects, defining next steps and coordinating workstreams

🧠 Facilitated Design Sprints and workshops to align stakeholders and unblock teams

🛠️ Built rationales and prototypes to explore, explain, and validate design decisions

📊 Collaborated with product to define success metrics and measure outcomes

📄 Delivered UX recommendations and clear documentation for development

📣 Shared thinking early and often through critiques, showcases, and write-ups

🤝 Built trusted relationships across product, tech, and the wider business

I worked in a cross-functional team alongside:

Product Owners • Insights Analysts • UX Researchers • UX Copywriters • Interaction Designers • Industrial Designers • Software Architects + Engineers

I also worked on ‘extra-curricular’ proejcts, like:

🎓 Running workshops as a guest lecturer at Universities on behalf of Sky

👩‍🦽 Becoming an accessibility advocate within Sky Design

💬 Producing a two-part podcast on ethical design + distraction

👬 Mentoring and supporting designers within and outside Sky

🎗 Running UX outreach projects with schools charity Inspire

🧑🏻‍💻 Being on the team building our Grad Scheme: ‘Sky Design Academy’

👩‍👩‍👦‍👦 Being on the team uniting our Design Ops frameworks with Comcast